Welcome to your Joiin dashboard

A quick tour of every section in the sidebar.

Updated 26 September 2026

Your dashboard is where you run everything Joiin does for your business: the AI agents that answer your customers, your calendar, your workflows and your billing.

Open it any time at dashboard.joiin.co.za on a computer, tablet or phone - nothing to install.

The sidebar, top to bottom

  • Dashboard - your home page: today's conversations, bookings and anything that needs you.
  • Calendar - every booking in one place, plus your opening hours and booking rules.
  • Documents - contracts and agreements, powered by Agreeon.
  • Your industry - tabs made for your type of business (for example Listings and Viewings for estate agents).
  • Respond Agents - the channels your AI agent answers on: WhatsApp, Instagram, Messenger, Work email and Phone Calls.
  • Services - your website, apps, content creation, and Workflows (Products & Services, Active, Marketplace, Custom Solutions, Integrations).
  • Support - your direct line to your Joiin account manager.
  • Billing - Invoices, Renewals and Quotes.

Handy shortcuts

  • Press ⌘K (Mac) or Ctrl K (Windows) to search the whole dashboard.
  • The account menu (your logo or business name) has Settings, Chat with support and Log out.
  • The moon/sun button switches between light and dark mode.

New here? Start with Connecting your WhatsApp Business number, then Setting your booking hours.

Still stuck?Open your dashboard and choose Chat with support in the account menu, or email support@joiin.co.za. A real person replies.

Email support →