AI voice receptionist for phone calls

With the AI Voice Receptionist, calls to your business number are answered by your agent - it answers questions, takes messages and helps callers get to the right place.

Set it up

Go to Respond Agents → Phone Calls and fill in:

• First thing the agent says - for example "Hi, thanks for calling! How can I help you today?"
• Instructions - its personality and what it should do. Keep answers brief and natural; phone callers don't want long speeches.
• Voice - pick the voice that suits your brand.

After calls

• See calls this month at the top.
• Open any call to read its transcript, so nothing a caller said gets lost.

Tip: tell the agent in its instructions when to take a message versus when to book an appointment.