Adding your products and services

Your agent only quotes what's listed here - keep it complete.

Updated 26 September 2026

Go to Services → Workflows → Products & Services.

Add an item

  1. Click to add a product or service.
  2. Enter its name, price and a brief description - what's included.
  3. Save.

Tips for great answers

  • Write descriptions the way you'd explain it to a customer.
  • Include what's not included if people often ask.
  • Remove or deactivate items you no longer offer - the agent stops offering them straight away.

Still stuck?Open your dashboard and choose Chat with support in the account menu, or email support@joiin.co.za. A real person replies.

Email support →