Adding your products and services
Your agent only quotes what's listed here - keep it complete.
Go to Services → Workflows → Products & Services.
Add an item
- Click to add a product or service.
- Enter its name, price and a brief description - what's included.
- Save.
Tips for great answers
- Write descriptions the way you'd explain it to a customer.
- Include what's not included if people often ask.
- Remove or deactivate items you no longer offer - the agent stops offering them straight away.
Still stuck?Open your dashboard and choose Chat with support in the account menu, or email support@joiin.co.za. A real person replies.
Email support →