Managing viewings

Viewing hours per listing, bookings and cancellations.

Updated 26 September 2026

Where to see viewings

Open your Viewings tab (or Calendar). Use the calendar view for day by day, or the list view to see all listings at once.

Viewing hours per listing

Open a listing to set which days it's open for viewings, the hours each day, how far ahead people can book and how much notice you need.

No hours set yet? Viewings default to Monday to Saturday, 9am to 5pm until you change them.

Customers book and cancel on WhatsApp

They tap a time to book, and tell the agent if they need to cancel - you're notified either way.

Leads

The Leads tab shows people who've enquired, so your agents can follow up.

Still stuck?Open your dashboard and choose Chat with support in the account menu, or email support@joiin.co.za. A real person replies.

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