Keeping your account secure
How your data is protected and good habits for your team.
How we protect you
- You sign in with a one-time code sent to your email - there's no password to leak.
- Every conversation is saved so you and your team can look back on it.
- Your agent only ever answers from your own business information - nothing invented, nothing taken from elsewhere.
- Integration keys stay in your account and are only used for workflows you approve.
Good habits
- Give each person their own login - never share yours.
- Remove team members who leave.
- Log out on shared computers.
Our Privacy Policy and Terms & Conditions are linked at the bottom of every page on joiin.co.za.
Still stuck?Open your dashboard and choose Chat with support in the account menu, or email support@joiin.co.za. A real person replies.
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