Client bookings and training hours

How clients book, cancel and reschedule sessions.

Updated 26 September 2026

Booking

When a client asks to train, your agent offers the next available times as tappable WhatsApp buttons. One tap books the session.

Cancelling and rescheduling

Clients tell the agent; it shows their upcoming sessions as buttons, and one tap updates the booking. You're notified.

Your training hours

Set which days you train, your hours each day, how far ahead clients can book, and how much notice you need for cancellations.

No hours set yet? Sessions default to Monday to Saturday, 6am to 7pm until you change them.

Seeing your bookings

Use the calendar view (by day) or the list view across all your clients.

Still stuck?Open your dashboard and choose Chat with support in the account menu, or email support@joiin.co.za. A real person replies.

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